Use this form to send us your feedback and suggestions and to report bugs. The orange fields are mandatory.
e.g. John Smith
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e.g. Movie Bros.
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When reporting a bug please include the following information:
Machine is a real Mac or a clone (please note that Kinemac never works on a clone):
MacIntel or PowerPC:
Graphic Card brand and model:
Expose' & Spaces is on/off:
Please tell us too:
What you do when you get the crash, any click, any drag, any key pressed, which window is open, which window you are working on... any detail.
If the bug is reproducible. Always, sometimes, or never.
If the bug occurs always with the same animation or with any animation.
If the bug occurs during the export. In this case please specify the export parameters as codec, size, quality, FPS... from frame-to frame, motion blur...
Send us too:
Console log written by Kinemac (from /Applications/Utilities/Console).
Console crash log written by kinemac.
Copy and send us the content of the Kinemac window "OpenGL Info".
Don't forget your registrant name/surname/email and serial number.
Please firstly try to isolate the trouble (e.g. working on a small project), using one only object, or one only texture...
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